Alaska Airlines Employment – Station Agent

Website Alaska Airlines

Job Description:

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take your places.

Job Responsibilities:

  • Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
  • Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
  • Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
  • Process and secure passenger luggage.
  • Responsible for servicing aircraft while on the ground, involving the loading, unloading, packing, and securing of cargo and equipment in aircraft.
  • Load and offload luggage and cargo with the use of conveyor belts or forklifts.
  • Transport luggage and cargo to various airport locations.
  • Maintain ramp and warehouse areas.
  • Marshal and push back aircraft.

Job Requirements:

  • Typing speed of at least 25 words per minute (WPM)
  • Flexibility to work varied shifts, weekends, holidays.
  • Ability to learn and operate a computerized reservation system.
  • Ability to anticipate needs in a fast-paced environment.
  • Ability to adapt to performing work according to set procedures.
  • Ability to communicate in English.
  • Ability to obtain airport security clearance.
  • Ability to lift 75 lbs.

Qualification & Experience:

  • A minimum of 2 years of customer service or community service experience.
  • Valid driver’s license.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be able to bend, stoop, squat, reach, and grasp.
  • Posses exceptional interpersonal and communication skills (e.g., verbal, written, listening).
  • Must have a good attendance and punctuality record.
  • Must be authorized to work in the United States (US)

Job Details:

Company: Alaska Airlines

Vacancy Type:  Full Time

Job Location: Kodiak, AK, US

Application Deadline: N/A

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